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Online Return Policy

Customers are encouraged to email us at:info@sprattersandjayne.com within 7 business days of receipt of your order regarding all returns and exchanges.

Returns must be made within 7-10 business days of our response. Customers are responsible for all return shipping costs. Please ship your return in its original packaging using a TRACKABLE mail carrier.

Refunds and exchanges are applicable for unworn or defective merchandise. Please allow at least one billing cycle for refunds to appear on your bank statement. S&J refunds the cost of the merchandise minus initial shipping costs, plus a 10% restocking fee.

Please mail unworn or defective merchandise to:

Bergen Logistics
Spratters & Jayne
ATTN: RETURN DEPT - Venita Sheppard
Building #2
7373 West Side Avenue
North Bergen, NJ 07047 USA

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